Food and Beverage Management

●Highly efficient and dedicated, with over ten years of experience in management of Food and Beverage, Hotel Operations, Customer Relations Services and Claims Sales Processing, within the Restaurant, Cooperate, and Hotel Industries.

●Liaison with top management. Assist in the development of strategic plans for operational activity. Implement and manage operational plans.

●Coordinate, manage and monitor the Procedures of various departments in the organization.

●Demonstrated the ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business

EDUCATION AND ACCOMPLISHMENTS

MIAMI DADE COLLEGE | 1996- 1998
ASc. Hospitality and Entertainment Management

UNITED STATES NAVY | 1994-1996
Honorable Discharge from service. 3rd Class Petty Officer.

MIAMI NORLAND SENIOR HIGH SCHOOL |1990-1994
Achieved High School Diploma
SAT scores:1100